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Customer Reviews

Based on 6 reviews
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(5)
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17%
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M
Mindy Heddens (Colorado, United States)
Broken as well

I too purchased the tortoise and within 2 weeks 2 chains split. Hard to wear as the chain just falls off too easily. Very cheaply made.

Hi Mindy,

I’m sorry that happened to you! We put lots of efforts to make the best products we can and hope our customers can enjoy it for a long time. If you are not happy with it, I would suggest you return it. We have 21 days free return and also repair service and very good customer service available . I’ll drop you an email to follow up.

Thank you
Tara

P
Philippa Day (England, United Kingdom)
Recommendation: Yes. I recommend the product.
This product is suitable for: Sunglasses, Reading Glasses, Optical Glasses
Classic tortoiseshell chain

Love the chain! Second one I have bought. I receive lots of lovely compliments!

J
J.L. (England, United Kingdom)
Recommendation: Yes. I recommend the product.
This product is suitable for: Reading Glasses
Excellent product but

I recently ~ just a few weeks ago brought this product and I am very happy with it. It so stylish, just beautiful. But it has broken and now I feel very disappointed about it. Can you help please as for £85 I would of expected more .

Hi Jill, Thanks for your honest feedback and glad you enjoy the chain!

We always aim to make the best quality products that last for very long time.

we are also fully aware of the inevitable wear and tear of the elastic parts. (I’m sorry in your case it happened only 2 month of the purchase which is very rare! )

The good news is that this style has been updated recently with removable connectors, which is easier for replacing the elastic parts for longer product life.

In your case, A pairs of complimentary golden connectors with new elastic bangs will be sent to you soon. Hope you can keep enjoy the chain and kindly let us know if any further feedback?!

Tara
Founder, Orris London

s
samantha joyce (England, United Kingdom)
Recommendation: Yes. I recommend the product.
This product is suitable for: Sunglasses, Reading Glasses, Optical Glasses , Necklaces
Love them

Very stylish .and practical had lots of compliments

E
Elle Tawny (England, United Kingdom)
Recommendation: Yes. I recommend the product.
This product is suitable for: Sunglasses, Reading Glasses, Optical Glasses
Art-school cool

Loads of compliments. Middle-aged, menopausal specs-wearing = funky, not dowdy (i DO work in an art-school)